Frequently asked questions

When should I call 911?

Call 911 for any emergency: a crime in progress, a fire, a medical emergency, or anyone in immediate danger. If you are not sure, call 911.

What number do I call for non-emergencies?

In an emergency, call 911. The non-emergency number is (229) 567-0313. To speak with an officer, call the Police Department line at 229-567-2323. See how to report a concern.

What is the department office number?

For office, records and general questions, call 229-567-2323. To speak with an officer, call the Police Department line, also 229-567-2323. In an emergency, always call 911.

Can I report something online?

Not yet. Please call or visit. See Report a concern.

How do I get a copy of a report?

Call or visit the department. See Records requests for the steps, fees and timing.

How do I pay a citation?

Use the city’s outside payment portal: Pay a citation (opens a new site). Courthouse questions about a ticket: call (229) 613-1188.

What are your office hours?

Mon – Fri, 8:00 – 5:00. Closed for all government holidays. In an emergency, call 911.

Is this website accessible?

We aim to meet WCAG 2.1 Level AA. See the accessibility statement for how to ask for help or report a problem.